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Return / Refund and Cancellation

You must contact us beforehand if you wish to return your order. You are entitled to a refund* if the returned product meets the following criteria:

- It's in perfect, unused condition

- It's in the original packaging (all stickers and packaging is still intact)

- It's sent back within the return period of 5 days from the delivery date

- Returning cost (if any) have to be borne by the purchaser

Prior to returning merchandise, you must contact us to receive a RMA (return authorization number). Please also note that we are unable to refund any return shipping costs. Once we have approved the return we will refund you for the item minus a 10% handling fee.
If you do not follow these instructions your return will be subject to any associated import taxes or administration fees.

If you choose to send the item/s back with a courier etc., you are responsible for any associated import taxes or administration or returning fees.


- If you see the box is damaged upon receipt REFUSE DELIVERY and contact us immediately. A replacement will be shipped right away.

- All other damage or receipt of incorrect goods must be reported within 5 days of receipt to qualify for a full replacement.

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